1. Introduction

At RavenEye, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (windraven.io) and use our services. By using our website, you consent to the data practices described in this policy.

2. What Data We Collect

We collect information that helps us improve your experience and our services:

• Google Analytics 4: We collect anonymous data about how you interact with our site, including page views, session duration, and interaction events.
• Contact Form Submissions: If you contact us via email or a contact form, we collect your name, email address, and any information you provide in your message.

3. Cookies and Tracking

We use Google Analytics 4 (GA4) cookies to understand website traffic and user behavior. These cookies collect anonymous information and do not identify individual users.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

4. How We Use Data

The information we collect is used for the following purposes:

• To improve our website and user experience.
• To understand user engagement and popular features.
• To respond to your inquiries and provide customer support.
• To analyze the performance of our marketing efforts.

5. Data Retention

We retain collected data only for as long as necessary:

• GA4 Data: Standard user and event data is retained for 26 months.
• Contact Inquiries: Information from contact inquiries is typically retained for 1 year to ensure we can provide follow-up support.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Deletion: You can request that we delete your personal data.
• Right to Opt-out: You can opt-out of tracking by adjusting your browser settings or using available opt-out tools.

7. Contact for Privacy Requests

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: sales@raveneye.ai